/* ================================
   Tervion AI Widget - ULTRA UI v2
   - same base design, more "premium"
   - safe scope, no site conflicts
================================== */

#ai-support-widget-root { all: initial; }
#ai-support-widget-root,
#ai-support-widget-root *{
  box-sizing: border-box;
  font-family: ui-sans-serif, system-ui, -apple-system, Segoe UI, Roboto, Arial,
    "Apple Color Emoji","Segoe UI Emoji";
}

#ai-support-widget-root{
  --bg: rgba(10, 15, 25, 0.86);
  --card: rgba(255,255,255,0.08);
  --border: rgba(255,255,255,0.14);
  --text: #f8fafc;
  --muted: rgba(248,250,252,0.72);
  --accent: #36d7b7;
  --accent2: #60a5fa;
  --danger: #fb7185;
  --shadow: 0 30px 80px rgba(0,0,0,.45);
  --radius: 18px;
}

/* -------------------------------
   FAB wrap + label
-------------------------------- */
#ai-support-widget-root .aiw-fab-wrap{
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 2147483647;
  width: 60px;
  pointer-events: none;
}
#ai-support-widget-root .aiw-fab-wrap > *{ pointer-events: auto; }

#ai-support-widget-root .aiw-fab-label{
  position: absolute;
  right: 0;
  bottom: 72px;
  display: inline-flex;
  align-items: center;
  gap: 8px;

  padding: 10px 12px;
  border-radius: 999px;

  background: rgba(10, 15, 25, 0.88);
  border: 1px solid rgba(255,255,255,0.14);
  color: rgba(248,250,252,0.92);

  font-size: 12px;
  font-weight: 700;
  letter-spacing: .2px;
  white-space: nowrap;

  box-shadow: 0 18px 55px rgba(10, 15, 25, 0.55);
  backdrop-filter: blur(10px);
  pointer-events: none;
}
#ai-support-widget-root .aiw-fab-label::after{
  content:"";
  position: absolute;
  right: 18px;
  bottom: -6px;
  width: 12px;
  height: 12px;
  background: rgba(10, 15, 25, 0.88);
  border-right: 1px solid rgba(255,255,255,0.14);
  border-bottom: 1px solid rgba(255,255,255,0.14);
  transform: rotate(45deg);
  border-bottom-right-radius: 3px;
}
#ai-support-widget-root .aiw-fab-label-emoji{
  font-size: 14px;
  line-height: 1;
  filter: drop-shadow(0 6px 16px rgba(0,0,0,.25));
}

/* -------------------------------
   Button
-------------------------------- */
#ai-support-widget-root .aiw-button{
  position: fixed;
  right: 18px;
  bottom: 18px;
  width: 60px;
  height: 60px;
  border-radius: 999px;
  display:flex;
  align-items:center;
  justify-content:center;

  background:
    radial-gradient(circle at 30% 30%, rgba(54,215,183,.95), rgba(10,15,25,.96));
  border: 1px solid rgba(54,215,183,.35);
  color: #fff;
  font-size: 22px;
  cursor:pointer;

  box-shadow: 0 18px 55px rgba(10, 15, 25, 0.65);
  transition: transform .16s ease, filter .16s ease, box-shadow .16s ease;
}
#ai-support-widget-root .aiw-button:hover{ transform: translateY(-2px); filter: brightness(1.05); }
#ai-support-widget-root .aiw-button:active{ transform: translateY(0) scale(.98); }

/* -------------------------------
   Panel + premium border glow
-------------------------------- */
#ai-support-widget-root .aiw-panel{
  position: fixed;
  right: 18px;
  bottom: 92px;
  width: 380px;
  height: 540px;
  border-radius: var(--radius);
  display:none;
  flex-direction: column;
  overflow: hidden;

  background: var(--bg);
  backdrop-filter: blur(14px);
  border: 1px solid rgba(255,255,255,0.10);
  box-shadow: var(--shadow);
  z-index: 2147483647;

  transform: translateY(10px) scale(0.98);
  opacity: 0;
  transition: opacity .18s ease, transform .18s ease;
}
#ai-support-widget-root .aiw-panel::before{
  content:"";
  position:absolute;
  inset:0;
  pointer-events:none;
  border-radius: var(--radius);
  background: radial-gradient(circle at 10% 10%, rgba(54,215,183,.12), transparent 40%),
              radial-gradient(circle at 90% 0%, rgba(96,165,250,.12), transparent 40%);
  opacity: .9;
}
#ai-support-widget-root .aiw-panel[aria-hidden="false"]{
  opacity: 1;
  transform: translateY(0) scale(1);
}

/* -------------------------------
   Header
-------------------------------- */
#ai-support-widget-root .aiw-header{
  position: relative;
  padding: 14px 14px;
  display:flex;
  align-items:center;
  justify-content: space-between;
  color: var(--text);

  background: linear-gradient(135deg, rgba(54,215,183,.16), rgba(96,165,250,.10));
  border-bottom: 1px solid rgba(255,255,255,0.10);
  z-index: 1;
}

#ai-support-widget-root .aiw-title{
  font-size: 14px;
  font-weight: 900;
  letter-spacing: .2px;
  position: relative;
  padding-left: 16px;
}
#ai-support-widget-root .aiw-title::before{
  content:"";
  position:absolute;
  left:0;
  top:50%;
  width:8px;
  height:8px;
  border-radius:999px;
  transform: translateY(-50%);
  background: #22c55e;
  box-shadow: 0 0 0 3px rgba(34,197,94,.18), 0 0 18px rgba(34,197,94,.45);
}

#ai-support-widget-root .aiw-close{
  width: 34px;
  height: 34px;
  border-radius: 10px;
  border: 1px solid rgba(255,255,255,0.14);
  background: rgba(255,255,255,0.06);
  color: var(--text);
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:center;
  transition: transform .16s ease, background .16s ease;
}
#ai-support-widget-root .aiw-close:hover{
  background: rgba(255,255,255,0.10);
  transform: scale(1.03);
}

/* -------------------------------
   Quick replies
-------------------------------- */
#ai-support-widget-root .aiw-quick{
  position: relative;
  z-index: 1;
  display:flex;
  gap:8px;
  padding:10px 12px 0;
  flex-wrap:wrap;
}
#ai-support-widget-root .aiw-qr{
  border:1px solid rgba(255,255,255,0.14);
  background: rgba(255,255,255,0.06);
  color: rgba(255,255,255,0.92);
  padding: 8px 10px;
  border-radius: 999px;
  font-size: 12px;
  cursor:pointer;
  transition: transform .14s ease, filter .14s ease;
}
#ai-support-widget-root .aiw-qr:hover{
  background: rgba(255,255,255,0.10);
  transform: translateY(-1px);
  filter: brightness(1.03);
}

/* -------------------------------
   Messages
-------------------------------- */
#ai-support-widget-root .aiw-messages{
  position: relative;
  z-index: 1;
  flex: 1;
  padding: 14px;
  overflow:auto;
  background:
    radial-gradient(circle at 12% 8%, rgba(54,215,183,.10), transparent 45%),
    radial-gradient(circle at 92% 0%, rgba(96,165,250,.10), transparent 40%),
    rgba(255,255,255,0.02);
}
#ai-support-widget-root .aiw-messages::-webkit-scrollbar{ width: 10px; }
#ai-support-widget-root .aiw-messages::-webkit-scrollbar-thumb{
  background: rgba(255,255,255,0.16);
  border-radius: 999px;
}
#ai-support-widget-root .aiw-messages::-webkit-scrollbar-track{ background: transparent; }

/* Bubble */
#ai-support-widget-root .aiw-msg{
  max-width: 86%;
  padding: 10px 12px;
  border-radius: 16px;
  margin: 10px 0;
  font-size: 13px;
  line-height: 1.45;
  box-shadow: 0 12px 30px rgba(0,0,0,.20);
  animation: aiwPop .16s ease-out;
}

#ai-support-widget-root .aiw-meta{
  font-size: 11px;
  opacity: .65;
  margin-bottom: 6px;
}

/* Rich text rendering */
#ai-support-widget-root .aiw-text{
  white-space: pre-wrap;
  word-break: break-word;
}
#ai-support-widget-root .aiw-text a{
  color: rgba(96,165,250,.95);
  text-decoration: none;
  border-bottom: 1px dashed rgba(96,165,250,.55);
}
#ai-support-widget-root .aiw-text a:hover{
  border-bottom-style: solid;
}
#ai-support-widget-root .aiw-text code{
  font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono","Courier New", monospace;
  font-size: 12px;
  background: rgba(0,0,0,.28);
  border: 1px solid rgba(255,255,255,0.10);
  padding: 2px 6px;
  border-radius: 10px;
}

#ai-support-widget-root .aiw-msg.user{
  margin-left: auto;
  color: #06131a;
  background: linear-gradient(135deg, rgba(54,215,183,1), rgba(96,165,250,0.92));
  border: 1px solid rgba(255,255,255,0.08);
  border-bottom-right-radius: 8px;
  position: relative;
}
#ai-support-widget-root .aiw-msg.user::after{
  content:"";
  position:absolute;
  right:-6px;
  bottom: 10px;
  width: 10px;
  height: 10px;
  background: linear-gradient(135deg, rgba(54,215,183,1), rgba(96,165,250,0.95));
  transform: rotate(45deg);
  border-radius: 2px;
}

#ai-support-widget-root .aiw-msg.bot{
  margin-right: auto;
  color: var(--text);
  background: rgba(255,255,255,0.10);
  border: 1px solid rgba(255,255,255,0.14);
  border-bottom-left-radius: 8px;
  position: relative;
}
#ai-support-widget-root .aiw-msg.bot::after{
  content:"";
  position:absolute;
  left:-6px;
  bottom: 10px;
  width: 10px;
  height: 10px;
  background: rgba(255,255,255,0.10);
  transform: rotate(45deg);
  border-radius: 2px;
  border-left: 1px solid rgba(255,255,255,0.14);
  border-bottom: 1px solid rgba(255,255,255,0.14);
}

/* Long message toggle */
#ai-support-widget-root .aiw-more{
  margin-top: 10px;
  display:flex;
  gap: 8px;
  flex-wrap: wrap;
}
#ai-support-widget-root .aiw-more button{
  border: 1px solid rgba(255,255,255,0.14);
  background: rgba(255,255,255,0.06);
  color: rgba(255,255,255,0.92);
  padding: 7px 10px;
  border-radius: 12px;
  font-size: 12px;
  cursor: pointer;
  transition: transform .12s ease, filter .12s ease;
}
#ai-support-widget-root .aiw-more button:hover{
  transform: translateY(-1px);
  filter: brightness(1.04);
}

/* typing dots */
#ai-support-widget-root .aiw-typing .aiw-dots{
  display:inline-flex;
  gap:6px;
  align-items:center;
  padding: 2px 2px;
}
#ai-support-widget-root .aiw-typing .aiw-dots i{
  width:6px;
  height:6px;
  border-radius:999px;
  background: rgba(255,255,255,0.75);
  display:inline-block;
  animation: aiwDot 1s infinite ease-in-out;
}
#ai-support-widget-root .aiw-typing .aiw-dots i:nth-child(2){ animation-delay: .12s; opacity:.8; }
#ai-support-widget-root .aiw-typing .aiw-dots i:nth-child(3){ animation-delay: .24s; opacity:.65; }

/* -------------------------------
   Actions (clear) + message action buttons
-------------------------------- */
#ai-support-widget-root .aiw-actions{
  position: relative;
  z-index: 1;
  display:flex;
  padding: 8px 12px;
  gap: 8px;
  border-top: 1px solid rgba(255,255,255,0.08);
  background: rgba(0,0,0,0.14);
}
#ai-support-widget-root .aiw-action{
  border: 1px solid rgba(255,255,255,0.14);
  background: rgba(255,255,255,0.06);
  color: rgba(255,255,255,0.90);
  padding: 8px 10px;
  border-radius: 12px;
  font-size: 12px;
  cursor:pointer;
}

/* action row (inside bubbles) */
#ai-support-widget-root .aiw-actions-row{
  display:flex;
  flex-wrap:wrap;
  gap:8px;
  margin-top:10px;
}
#ai-support-widget-root .aiw-action-btn{
  border:none;
  cursor:pointer;
  padding:8px 10px;
  border-radius:12px;
  font-size:12px;
  background: rgba(0,0,0,.08);
  border: 1px solid rgba(0,0,0,.12);
  transition: transform .12s ease, filter .12s ease;
}
#ai-support-widget-root .aiw-msg.user .aiw-action-btn{
  background: rgba(255,255,255,.22);
  border: 1px solid rgba(255,255,255,.25);
}
#ai-support-widget-root .aiw-action-btn:hover{
  transform: translateY(-1px);
  filter: brightness(1.04);
}

/* -------------------------------
   Form
-------------------------------- */
#ai-support-widget-root .aiw-form{
  position: relative;
  z-index: 1;
  display:flex;
  gap: 10px;
  padding: 12px 12px 14px;
  background: rgba(0,0,0,0.18);
  border-top: 1px solid rgba(255,255,255,0.10);
}
#ai-support-widget-root .aiw-input{
  flex:1;
  padding: 12px 14px;
  border-radius: 999px;
  border: 1px solid rgba(255,255,255,0.14);
  outline:none;
  font-size: 13px;
  color: var(--text);
  background: rgba(0,0,0,0.28);
  resize: none;
}
#ai-support-widget-root .aiw-input::placeholder{ color: rgba(248,250,252,0.55); }
#ai-support-widget-root .aiw-input:focus{
  border-color: rgba(54,215,183,0.60);
  box-shadow: 0 0 0 3px rgba(54,215,183,0.18);
}
#ai-support-widget-root .aiw-send{
  padding: 12px 16px;
  border-radius: 999px;
  border: none;
  cursor:pointer;
  font-size: 13px;
  font-weight: 900;
  color: #06131a;
  background: linear-gradient(135deg, rgba(54,215,183,1), rgba(96,165,250,0.95));
  box-shadow: 0 14px 30px rgba(54,215,183,0.22);
  transition: transform .16s ease, filter .16s ease;
}
#ai-support-widget-root .aiw-send:hover{ transform: translateY(-1px); filter: brightness(1.05); }
#ai-support-widget-root .aiw-send:active{ transform: translateY(0) scale(.98); }

/* Footnote */
#ai-support-widget-root .aiw-footnote{
  position: relative;
  z-index: 1;
  padding: 10px 12px;
  font-size: 11px;
  color: var(--muted);
  border-top: 1px solid rgba(255,255,255,0.08);
  background: rgba(0,0,0,0.22);
}

/* -------------------------------
   Animations
-------------------------------- */
@keyframes aiwPop{
  from{ transform: translateY(6px); opacity: 0; }
  to{ transform: translateY(0); opacity: 1; }
}
@keyframes aiwDot{
  0%, 80%, 100%{ transform: translateY(0); }
  40%{ transform: translateY(-4px); }
}

/* -------------------------------
   Responsive
-------------------------------- */
@media (max-width: 520px){
  #ai-support-widget-root .aiw-panel{
    left: 10px;
    right: 10px;
    width: auto;
    height: 74vh;
    bottom: 84px;
  }
  #ai-support-widget-root .aiw-messages{ padding: 12px; }
  #ai-support-widget-root .aiw-fab-label{
    bottom: 68px;
    padding: 9px 10px;
    font-size: 11px;
  }
}

/* -------------------------------
   Motion accessibility
-------------------------------- */
@media (prefers-reduced-motion: reduce){
  #ai-support-widget-root .aiw-panel,
  #ai-support-widget-root .aiw-msg,
  #ai-support-widget-root .aiw-button,
  #ai-support-widget-root .aiw-send,
  #ai-support-widget-root .aiw-close,
  #ai-support-widget-root .aiw-action-btn,
  #ai-support-widget-root .aiw-qr,
  #ai-support-widget-root .aiw-more button{
    transition: none !important;
    animation: none !important;
  }
}
